Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about our solutions and innovations, visit our website here.
We have an incredible opportunity for an experienced Systems Administrator to join our team in Melbourne on a full-time permanent basis. The successful candidate will manage complex and exciting projects at the cutting edge of technology in the transport industry space.
How you'll make an impact
- Act as the Level 2 escalation point for infrastructure troubleshooting, diagnostics, and remediation.
- Serve as Subject Matter Expert for security hardening, vulnerability management, baselining cycles, and commercial software upgrades.
- Manage and maintain servers, virtual machines, hypervisors, storage systems, networks, and supporting software.
- Configure and maintain IT hardware infrastructure across multiple operational locations.
- Ensure systems remain aligned with cybersecurity requirements, patching schedules, and certificate management processes.
- Define, maintain, and update system manuals, configuration baselines, and operational procedures.
- Report on system performance, infrastructure status, and security updates for operational management review.
- Diagnose and resolve hardware or software failures; coordinate with internal teams and external vendors as required.
- Participate in planning, establishment and scoping of new system implementations or operational transitions.
- Manage support renewals, licences, certificates, and third-party vendor engagements.
- Promote best practices and identify technical and operational improvement opportunities.
- Provide occasional after-hours support to assist RSS teams with urgent or critical incidents that require escalation.
- Participate in a rotating 24/7 on-call roster to maintain operational readiness when needed.
What Makes You a Great Fit
- Tertiary qualification in IT, Computer Science, Software Engineering or similar (preferred).
- 5+ years’ experience in an infrastructure, systems administration, or technical operations role.
- Hands-on experience configuring, managing and supporting:
- Windows Servers
- Virtualisation platforms (e.g., VMware)
- Networks (LAN/WAN, firewalls, VLANs, routing/security concepts)
- Backup, recovery and monitoring systems
- Understanding of security fundamentals, vulnerability management, patching and certificates.
- OT knowledge/working in the field with edge devices.
- Experience in high-availability or operationally critical environments (desired).
- ITIL Foundation or relevant vendor certifications (preferred).
- Strong problem-solving ability and the capacity to work independently in a live operational environment.
- Willingness to participate in a 24/7 rotational roster and respond after hours when needed.
What We Offer
- Hybrid and supportive Team Environment
- Participation in a 24/7 on-call roster and occasional after-hours support to address urgent maintenance needs.
- Continuous Learning through various platforms
- Access to EAP for the employee and family members 24/7
- International career website - Opportunity to grow within our team or beyond
- Paid Birthday Leave
- Christmas Special Leave
- Company-sponsored social activities and end-of-year activities
Take the next step in your career with Kapsch. Let’s build the future of mobility together.
Kapsch is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We welcome applications from people of all backgrounds, including Australia's First Nations peoples.
Please note that, should you progress in the recruitment process, a background check will be conducted after the offer stage and prior to the hiring. Applicants must have the right to work in Australia. Successful candidates may be required to complete pre-employment checks, which can include identity verification, reference checks, criminal history checks, visa and work rights verification, and qualification validation.
Please no agency applications.
We believe hiring is a human decision. AI supports some of the operational side of our process (things like interview scheduling and coordination), but every step that matters is handled by a person. Your application will be read, your interviews will be conducted, and your offer will be made by humans who are genuinely invested in getting it right.